Privacy Policy

1. Information We Collect
   When you visit our website, place an order, or use our services, we may collect the following types of information:

Personal Information
Personal information refers to data that can identify or be used to identify you. When you interact with our website, we collect the following personal data:

• Account Information: Includes your name, email address, phone number, shipping address, and any details you provide when creating an account or processing an order.
• Payment Information: Includes billing address, payment method details (such as credit card information or PayPal account data) used to complete a transaction.
• Order History: Information about products you have purchased, as well as any preferences or details you provided when placing an order.

Non-Personal Information
Non-personal information refers to anonymous data collected about how you interact with our website. This may include:

• Device and Browser Information: We collect details about the device and browser you use, such as browser type, operating system, and language preferences.
• Usage Data: We track interactions on our website, including pages accessed, time spent on pages, and other activities to improve the user experience.
• IP Address: Used for website security management, trend analysis, and feature improvement.

2. How We Use Your Information
   We use the information we collect from you for the following purposes:

• Order Processing: To complete your orders, process payments, and deliver the products you purchased, including handling returns and exchanges.
• Customer Support: To assist you with any questions, product issues, or technical support you may need.
• Personalized Experience: To provide a tailored shopping experience, recommend products based on your preferences, and offer special promotions and discounts.
• Marketing and Communication: To send you promotional content, updates, and information about new products or features. You can unsubscribe from marketing emails at any time using the unsubscribe link in the emails.
• Website Improvement: To analyze how visitors use our website to optimize performance, enhance user experience, and improve our products.
• Legal Compliance and Fraud Prevention: To comply with legal obligations and prevent fraudulent activities.

3. How We Share Your Information
   To ensure the smooth operation of our services, we may share your information with trusted third parties who assist us in performing certain business functions. These include:

• Payment Processors: We use PayPal and credit card processing services to securely handle your payment details.
• Shipping Partners: We share your shipping information with delivery services to ensure the fulfillment of your order.
• Marketing Partners: We may use external marketing platforms to manage email campaigns, advertisements, and promotions.
• Business Partners: In the case of business partnerships or collaborations, we may share necessary customer data with third parties to facilitate joint products.

We do not sell or rent your personal data to third parties. We only share your data when necessary to achieve the purposes outlined in this privacy policy.

4. Cookies and Tracking Technologies
   Cookies are small text files placed on your device when you visit our website. These cookies help us:

• Remember your preferences and settings.
• Enhance website functionality, such as keeping you logged in or saving your shopping cart.
• Analyze website performance and improve the user experience.

We use analytical cookies (such as Google Analytics) to track website usage, measure the effectiveness of our marketing, and improve website content. You can control cookies through your browser settings and disable them if you wish. However, please note that disabling cookies may affect certain features on our website.

5. Data Security
   We prioritize the security of your personal information and implement a range of measures to protect it:

• SSL Encryption: We use secure encryption to transmit sensitive information, such as payment data, over the internet.
• Firewalls and Secure Servers: Our website and data storage are protected by firewalls and other security technologies to prevent unauthorized access.
• Restricted Access: Only authorized personnel who need the information to perform business tasks (such as fulfilling orders or providing customer support) have access to your personal data.

Although we take these measures, please be aware that online transactions are not 100% secure. We strive to protect your information, but cannot guarantee 100% security.

6. Your Rights
   Depending on your location and applicable laws (such as GDPR in Europe or CCPA in California), you have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of any inaccurate or incomplete information.
• Deletion: Request the deletion of your personal data, subject to legal requirements.
• Opt-Out of Marketing: You can unsubscribe from marketing emails via the unsubscribe link in the emails.
• Data Portability: Request that we transfer your personal data to another service provider.

7. Children's Privacy
   Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have unintentionally collected such information, we will promptly delete it.

8. Policy Changes
   We may update this privacy policy periodically. All changes will be posted on this page, with an updated effective date displayed at the top of the page. We encourage you to review this privacy policy regularly to stay informed about how we protect your information.